Under general supervision, records, files, amends, and retrieves information on birth and death certificates that occur in the City of Tyler and through the State remote birth certificate computer system. Serves as Deputy Registrar for the City of Tyler birth and death certificates. Assists the public for vital records, answers telephone, greets customers, and assists in all areas of Vital Statistics as needed or assigned. Processes all birth and death records in Texas Electronic Vital Events Registrar (TxEVER) and provides training to staff, funeral homes, doctor’s offices, hospitals, midwives & other offices as requested or needed. Is available at all times for questions & troubleshooting with the TxEVER system for any office, organization, or agency that requests assistance.
ESSENTIAL FUNCTIONS
• Serves as Deputy Registrar for the City of Tyler birth and death certificates.
• Files death certificates for the public ensuring correct filing procedure via state computer software program using the State TxEVER system.
• Indexes birth and death certificates in a timely manner.
• Maintains appropriate filing system for birth and death certificates.
• Retrieves and researches birth and death certificates for the public ensuring proper identification is provided prior to issuing records.
• Answers Vital Statistics telephone assisting caller by providing correct information regarding vital records, and other department services as needed.
• Waits on public counter assisting customers with vital records and information on other services and community agencies as needed or assigned.
• Using a cash register collects fees for various services making correct change.
MINIMUM QUALIFICATIONS
High school diploma or equivalent required plus two years of general clerical work experience with heavy public contact; or an equivalent combination of training and experience. Bilingual preferred.
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